How it works & fees
Four steps, and one price stated in the proposal.
Four steps
You write to us
Send your destination, dates, number of guests and anything that matters. A budget helps, but it is optional.
We send a proposal
Usually within a few hours. A short selection with prices, cancellation terms and our recommendation.
We book it
Once you approve, we book, confirm with the property and send your documents.
We stay available
Before and during your stay, you can message us directly for changes or requests.
What it costs
Our service is included in the price of your proposal. There is no separate planning fee for a hotel booking.
One price
The price in your proposal is the price you pay for the booking. Nothing is added afterwards.
Terms up front
Every proposal states what is included and the cancellation and payment terms of the rate.
No obligation
A proposal is free. You decide whether to book, and you may compare it with any other offer.
Frequently asked
Do I pay extra to book through you?
Our service is included in the price of the proposal. You will always see the final price before you decide, and you can compare it with any other offer.
How quickly will I get a proposal?
Usually within a few hours during the day. More complex trips with several destinations can take a little longer.
I already found a hotel. Can you check it?
Yes. Send us its name or link and your dates. We will check availability and the rates available to us, and tell you honestly whether we can offer better terms or whether your choice is already a good one.
What if I need to cancel or change my booking?
The terms depend on the rate. Many rates allow free cancellation until a set date and some do not, so we always show the terms in your proposal. If you need a change, write to us and we will handle it with the property.
How do I pay?
Payment instructions are sent once you approve a proposal. We confirm the booking and send your documents after payment.
What if something goes wrong during my stay?
Message us. We contact the hotel or supplier on your behalf and work to solve it quickly.
Do you only book hotels on the Adriatic?
No. We book hotels worldwide. The Adriatic is where The Yacht is based and where we can add a cruise, but the hotel service covers any destination you have in mind.
Do you only book luxury hotels?
We focus on quality stays, from boutique hotels to resorts and villas. Tell us your budget and style, and we will tell you what is realistic.
How is my personal data used?
Only to reply to you and arrange your booking. See the privacy notice.